The Challenges of Operations Management: What You Need to Know

In her article, Business Definition of Operational Sustainability, Kay Miranda, a journalist for the Houston Chronicle, defines business operational sustainability as a “method for evaluating whether a company can maintain existing practices without jeopardizing future resources.” When talking about the concept of sustainability, it is often referred to as the Three Pillars of Sustainability, which are social, environmental and economic.


managers must be concerned about the results of each of the pillars, including how their work affects safety, well-being, communities, the environment and economic sustainability. Effective operations managers must implement best practices taking into account the three pillars of sustainability. They must also initiate and verify corrective measures when any outcome of one of the three pillars is jeopardized.

Because operations managers work in multidisciplinary environments, they must know and respond effectively to the challenges posed by globalization, sustainability, ethical behavior, effective communication and system design. To do this, operations managers must excel in the commercial, technical and interpersonal aspects of their work, while actively supporting the mission and vision of their organization. In many ways, social responsibility is related to sustainability, but this role of the operations manager focuses specifically on how the company relates to its local community beyond trying to get consumers to buy its products. This falls to the operations manager, since it is he or she who “is involved in the four functions of planning, organizing, leading and controlling to ensure that the product or service remains competitive in the market”.In Key Issues in Operations, a blog that details the relationship between system design and operational management, the main theme is that organizations must develop systems capable of “producing quality goods and services in the quantities required within acceptable time frames”.

In small businesses, the role of the operations manager is usually assumed by the business owner or its general manager. Somehow, an operations manager is in charge of everything in general, and nothing specifically, explains Zip Recruiter. Advanced planning and scheduling (APS) software has become a necessity for modern manufacturing operations as customer demand for a greater variety of products, fast delivery, and downward cost pressures prevails. Many operations managers are responsible for corporate reporting, including collecting financial and performance data, communicating this data to stakeholders, and periodically auditing the organization's financial books. Batchoo adds that the director of operations must take advantage of his creative abilities, since innovation will be a key factor in success, as will knowledge about international business and the countless cultures of companies around the world. Managing conflicts or competitive business practices within an organization is a major challenge for operations managers, who often feel like a school principal.

Even in small businesses where one person can perform several roles, all team members must understand how the organization works and follow those procedures.

Operations managers

can put an end to competitive practices by instituting company-wide standards and objectives and encouraging open communication. Operations managers are tasked with creating long-term strategies for customers and employees that recognize the organization's impact on the social, cultural and economic environment. If you're an operations manager and you're reading this post, it's a safe bet to assume that the time is late. When a company wants to operate smoothly, grow its business, satisfy customers and make money, operations management is at stake.

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