Understanding the Control Process in Business Management

The control process in business management is a method used to ensure that standards are met within an organization. It involves the careful collection of information about a system, a process, a person or a group of people to make the necessary decisions about each of them. The process normally has between 4 and 5 steps, beginning with the standard or goal to be achieved. This part of the control process is performed during the management planning phase.

The rule could be to improve sales by 14%, reduce sales in the first quarter by 1%, improve our total of wins for the season by 4 games, reduce batch rejection rates in manufacturing production, etc. This standard includes both the end goal, but more complex objectives require measuring miles along the way. For example, a 14% improvement in sales over a year means that monthly sales targets that add to the annual goal must also be monitored. Performance measurement is also a step that must be planned during the first phase of the management process. How will I keep track once my plan starts? If you're not applying a control process, then you're not actually managing your business processes.

For example, manufacturing teams would be lost without a control process that would allow them to measure and improve their management function. Through the management control process, a company can accurately determine if plans are moving in the right direction and if they are being fully implemented. Maintaining an accurate inventory, keeping track of sales figures, and using email lists and phone numbers to keep in touch with customers are also examples of controls that can be used after a purchase to monitor satisfaction and drive future sales. We have just reviewed that one of the main elements of control is to monitor progress and make adjustments. Feedback controls are designed to anticipate problems or deviations from standards before they occur. Industries use different types of management control methods to keep employees safe and accountable, maintain standards, and ensure consistent product quality control.

If the standards are not met, the manager must determine if more control is required or, if perhaps, the standard itself should be changed. Clan control consists of any form of informal influence that an organization exercises on an individual and that orients him towards the objectives of the organization. Managers can use feedback controls, or post-action checks, to identify a seller whose quotas are not consistently met and who needs additional training or to be fired from their job. Some of the situations detected in a control process may require corrective measures to save the business, while others may simply be underperforming and that need to be corrected to improve processes and restore production as scheduled. These types of controls help managers get feedback that can be used to maintain a consistent, safe, and cost-effective workplace. Understanding the control process shows if the plans are being fulfilled and, if not, what actions must be taken in order for them to be fulfilled. Once he has analyzed the deviation and determined its cause, the manager will need to establish a plan that uses corrective measures, critical point control, and other means to resolve the problem. For example, feedback control would involve evaluating the progress of a team by comparing the production standard with the actual production result.

If the standard or objective is met, production continues. Otherwise, adjustments can be made to the process or to the standard. Bureaucratic control is an official policy or rule implemented in the organization that derives from the legitimate authority of the manager.

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